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Warranty Information

Product Warranty Coverage Chart

*Warranties in effect from the date of purchase

***Warranties do not cover standard light bulb replacement


Fireplace InsertsParts WarrantyService Warranty
DF301551
DF3033ST51
PF303310
RLG20/2510
XHD23/26/28L/G11
CDFI500-PRO22
CDFI1000-PRO22
RBF24/30/36/42(WC)21
Linear FireplacesParts WarrantyService Warranty
SIL48/60/7210
PLF**14-XS22
XLF Series55
XLF Bold Series55
VF2927L22
VF5452L22
GBF1500-PRO22
Outdoor HeatingParts WarrantyService Warranty
DSH20W11
DIR15A10GR51
DIR18A10GR
10
DIR22A10GR
10
DIR30A10GR
10

We are not the manufacturer. We are an independent authorized dealer. Please refer to the owner's manual for instructions on how to process your warranty claim.