At DimplexStore.com, we are committed to offering our customers the best value on every purchase. Our Price Match Policy ensures you can shop with confidence, knowing you’re getting competitive pricing backed by our commitment to quality service.
How It Works
If you find the exact same item for a lower price from an authorized retailer, we’ll gladly review the offer. Simply provide us with the competitor’s advertised price and product details before you place your order, or within 7 days after your purchase.
Eligibility Requirements
To qualify for a price match:
The product must be identical in brand, model, and specifications.
The competitor must be an authorized dealer for the product’s brand.
The product must be in stock and available for immediate shipment.
The price must be publicly advertised and verifiable.
Exclusions
We cannot match prices that:
Are from unauthorized resellers or auction sites (e.g., eBay).
Are from marketplaces without brand authorization (e.g., Amazon third-party sellers).
Are below dealer cost or appear to be a pricing error.
Include membership-only discounts or special one-time offers not available to the general public.
Reflect closeout, clearance, or going-out-of-business sales.
How to Request a Price Match
Contact our sales team by phone or email.
Provide the link or printed ad showing the competitor’s price.
Our team will verify the offer and confirm eligibility.
Our Commitment
Our Price Match Policy is designed to help you receive fair, competitive pricing while ensuring your purchase comes from a trusted, authorized source. We value your business and aim to make every transaction transparent, fair, and worry-free.